We may collect and store personally identifiable information on certain areas of the Morganoak.com.au website when users register, purchase products or services, request information or a response or participate in user posting areas, such as bulletin boards, discussion forums, reviews and surveys.
Such personally identifiable information may include but is not limited to your name, address, age, date of birth, sex, e-mail address, telephone numbers, information about your interests and activities and your reviews of our website or products that we sell. We may combine the personally identifiable information that we receive from you through the Morganoak.com.au website with information from other sources.
We may also automatically collect and store certain types of anonymous information about your shopping experiences when you visit the Morganoak.com.au website by setting and accessing cookies on your computer. “Cookies” are small files placed on the hard drive of your computer. These cookies track information such as how often you visit our web site, what pages you view, where you go after you leave the site and what you may have placed in your shopping bag. The cookies track your computer, not you. They are used to facilitate access to the Morganoak.com.au website and to personalize your on-line experience.
We may also use internet technology like Web beacons on our site and in e-mail messages to determine whether pages and messages have been opened and acted upon. A “web beacon” is an electronic image placed in the code of a web page. The information we obtain in this manner enables us to customize and improve the services we offer visitors to the Morganoak.com.au website to deliver targeted advertisements and to measure the overall effectiveness of our on-line advertising and content or other activities.
The Morganoak.com.au website is not intentionally designed for or directed at children under 13 years of age and we will not intentionally collect or maintain information about anyone under the age of 13.
Personal and Other information that we collect from customers and users of the Morganoak.com.au website is used to improve our relevance to you and to improve your shopping experience with us. We use the information that you provide so that we may provide the products and services that you have ordered or requested, to fulfil your requests for information, and to manage our business. In addition, we may send you by e-mail or offline offerings of products or services that we think may be of interest to you or ask you to participate in activities such as special surveys. We may also use personally identifiable information collected at Morganoak.com.au combined with the other information in analysing the behaviour of users of the Morganoak.com.au website in order to measure interest in specific items posted on the website.
We may use other information — i.e. non-personally identifiable information, summary or aggregate information that we collect to improve the design and content of the Morganoak.com.au website — to enable us to further enhance your experience with the Morgan Oak brand and for other business purposes. We may also share such aggregate information with third parties.
Morganoak.com.au may share your personal information with companies that perform services for us, such as fulfilling orders, delivering packages, sending postal mail and e-mails, analysing data, providing marketing assistance, processing credit card payments, investigating fraudulent activity, conducting customer surveys, and providing customer service.
We may also share your personally identifiable information that you provide to us as may be required by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our website, the site or the public or to enforce our Site Terms & Notices.
Personally identifiable information that you have provided to us on Morganoak.com.au is an asset of Morgan Oak that may be included in assets transferred to an acquirer if Morgan Oak, Inc. is acquired by a third party or the Morgan Oak brand is sold to a third party or it sells or transfers a particular portion of its business assets.
We may provide areas on the Morganoak.com.au website where you can post information including reviews of products. In addition, such postings may appear on other websites or when searches are executed on the subject of your posting. Also, whenever you voluntarily disclose personal information on publicly-viewable Web pages, that information will be publicly available and can be collected and used by others. For example, if you post your e-mail address, you may receive unsolicited messages. We cannot control who reads your posting or what other users may do with the information you voluntarily post, so we encourage you to exercise discretion and caution with respect to your personal information. Once you have posted information, you will not be able to edit or delete such information.
You can choose not to provide us with certain information, but that may result in you being unable to use certain features of the Morganoak.com.au website because such information may be required in order for you to register as a member, purchase products or services, participate in a contest, promotion, survey, or sweepstakes, ask a question, or initiate other transactions on the Morganoak.com.au website.
At any time, you may choose to no longer receive e-mails from Morganoak.com.au:
It may take up to 10 days for us to process an opt-out request. We may send you other types of transactional and relationship e-mail communications, such as service announcements, administrative notices, and surveys, without offering you the opportunity to opt out of receiving them.
If you create an Account, you may revise the information you have provided for your Account by following the instructions on the My Account page of the Morganoak.com.au website.
You may make a complaint to us if you consider that we have breached our obligations under the Privacy Act or the Australian Privacy Principles, or otherwise have concerns or queries in relation to how we have handled your personal information. To make a complaint or enquiry, please contact us on the following details:
If you do not receive a response from us, or you are not satisfied with the outcome, you may make a complaint to the Office of the Australian Information Commissioner (OAIC). Information about how to make a complaint to the OAIC is available on the OAIC website.
Morganoak.com.au has imposed confidentiality obligations on its service providers who will have access to the personal information collected on this site. In addition, we have implemented administrative, technical and physical measures to address the confidentiality of personal information collected on this website. While we implement the above security measures for this website, you should be aware that 100% security is not always possible.
For your convenience and enjoyment, Morganoak.com.au may contain links to other websites. We do not evaluate and are not responsible for the privacy practices or the content of such websites, and we urge you to review the privacy policies on each link to ensure that you are comfortable with their privacy policies and practices.
171 Kensington Road
Freecall: 1800 337 006
FAX: + 61 39090 4599